Good Reads on Diversity, Intercultural Communication, and Conflict

Gardenswartz, L. & Cherbosque, J. & Rowe, A. (2008).  Emotional Intelligence for Managing Results in a Diverse World.  Nichoas Breasley Publishing.

Hofner Saphiere, D., Mikk, Kappler, B., Devries Ibrahim, B. (2005).  Communication Highwire; Leveraging the Power of Diverse Communication Styles.  Intercultural Press.

Kochman, T. Black and White Styles of Conflict.

LeBaron, M. (2003).  Bridging Cultural Conflicts; A New Approach for a Changing World. Jossey-Bass.

Trompenaars, F. & Hampden-Turner, C. (1998).  Riding the Waves of Culture; Understanding Diversity in Global Business.  McGraw-Hill.

Professional Alliance

7:00 A.M.  Aug. 12
Professional Alliance Networking Group

My presentation:

Using Emotional Intelligence and Intercultural Competence
to Respond to Differences in the Workplace


...I love early mornings...and I hope they serve coffee!!